BestDay DMC, the most important reception and management services company of groups and conventions (DMC) in the Mexican Caribbean and the Dominican Republic, is awarded with the TripAdvisor 2019 Certificate of Excellence, for its commitment to hospitality and its outstanding service , in the last year.
The TripAdvisor Certificate of Excellence recognizes the positive impact of tourism services companies, rated by users of the TripAdvisor social network with a minimum of 4 stars, on a scale of 5. In the last year, more than 5,700 satisfied customers with the BestDayDMC services, have given their opinion with a global result of 4.5 stars.
“It is an honor for those of us who integrate the BestDay team to receive, for the sixth time, the recognition of our clients, through the TripAdvisor 2019 Certificate of Excellence, since it reflects the result of the daily effort we make with love, as dictated by the company philosophy. If we consider that no tourist company has achieved the maximum rating of 5 stars, given that TripAdvisor users are distinguished by their level of demand, obtaining the honorable 4.5 star rating prompts us to endorse our commitment to convert each travel experience into a BestDay, “said Laura Triay, Managing Director of BestDay DMC.
BestDay employees who have contact with customers are constantly mentioned in the opinions of TripAdvisor, where DMC staff members at the airport, transport drivers and Service Center agents stand out, among many others. The work of all of them has left memorable footprints in the travel experience of thousands of travelers.
It is worth mentioning that the DMC line of Best Day Travel Group has developed a new project, called: “Redesign of the traveler experience”, with which it seeks to exceed service expectations, with innovative service protocols.
BestDay DMC adds TripAdvisor’s recognition to the growing list of certifications, experiences and added values it offers its clients, such as the implementation, this year, of the new website, exclusive of the DMC service: www.bestdaydmc. com