The Fives Hotels & Residences appoints Renaud Pfeifer as new VP of Hotel Operations


The Fives Hotels & Residences announced the appointment of Renaud Pfeifer to the role of vice president of hotel operations. Renaud will consolidate hotel operations in Mexico, improve the quality of service, cultivate talent across the organization and be instrumental in the development of the All Senses Inclusive concept.

“Renaud is a seasoned hotelier with a strong background in hotel operations,” Said Alejandro Zarfino, chief executive officer of The Fives Hotels & Residences. “I am confident his hospitality industry experience and knowledge will make him successful in this new role.”

Renaud is a graduate of the University of Guelph in Canada with a Hospitality Management Certificate from Cornell University. With over 20 years of hotel experience, Renaud’s career began in Le Meridien, followed by other international hotel brands such as Karisma Hotels & Resorts, Melia Hotels & Resorts, and Minor Hotels in North America and Latin America.

Commenting on his new role, Renaud said, “It´s an honor to continue working with The Fives and play an integral part of the beginning of the All Senses Inclusive concept. Along with the talented team, we are committed to creating unique and unforgettable multi-sensory experiences for our guests.”

The hotel is proud to recruit top talent and continue expanding their portfolio establishing The Fives Hotels & Residences as a leading brand in Mexico.