Oracle opens its hospitality API specifications


Oracle Hospitality Integration Platform REST API specifications are now freely accessible under the UPL licensing model to help customers innovate and grow in an evolving market

The pandemic highlighted the need for hospitality service providers to have flexible systems that can adapt quickly to exceed changing guest expectations. To facilitate adaptation and innovation for partners, Oracle has made the Oracle Hospitality Integration Platform (OHIP) REST API specifications freely accessible through GitHub under the Universal Permissive License ( UPL ) model. See the Integration Platform in action here.

According to the conclusions of the global study carried out by Oracle and SKIFT, A Data-Driven Look at Hospitality’s RecoveryConsumers reported that they want hotels to offer self-service and contactless technologies such as mobile keys, check-in kiosks, and digital messaging services to handle their requests, such as food and beverage orders and concierge services. Today more than ever, there is an urgent need for hoteliers to deliver new and innovative services to provide a touchless or touchless experience that keeps employees and guests safe. With access to 3,000 REST API capabilities through the Oracle Hospitality partner ecosystem, hotels have access to the latest innovations built to seamlessly integrate with the Oracle Hospitality suite of solutions.

By opening the REST API specifications for Oracle Hospitality OPERA Cloud , the entire hospitality industry can directly benefit from years of development efforts. Not only does the move offer hoteliers a way to adopt new solutions more quickly, it also represents a significant step towards having a common industry benchmark for REST APIs. The update was unveiled during the second annual virtual event of Oracle Hospitality Innovation Week, which brought together nearly 400 attendees from 60 countries to access the knowledge and tools needed to help the industry adapt to new requirements. From the market.

“We have heard time and again from customers and partners who would like to reuse or be inspired by our REST API specifications. They want our APIs to become the industry benchmark and are asking us to make it happen,” said Laura Calin, Vice President of Oracle Hospitality Strategy. “With this update, we are making this vision of open architecture a reality and taking hospitality APIs to a whole new level.”

Accelerating Innovation Through an Open Architecture
Oracle Hospitality Integration Platform centralizes, consolidates, and streamlines hotel operations data and processes on a single, unified platform. It enables hoteliers to “connect” applications from the Oracle Cloud Marketplace and third-party application providers to improve operations and elevate guest experiences in a matter of days and weeks instead of months or years. The offer is available to OPERA Cloud customers at no additional cost.

“According to IDC Data1, 22% of hospitality and travel organizations cite insufficient data as the number one challenge impeding innovation strategies,” says Dorothy Creamer, senior research analyst for hospitality and travel digital transformation strategies. from IDC. “The key priorities for the hospitality industry to recover from the COVID-19 crisis and achieve digital resilience, will be the construction of technological ecosystems that allow rapid innovation, generate profits and improve efficiency. To achieve this, they are looking for and will invest in solution partners that support a flexible infrastructure with numerous integration partners that provide consistent, personalized guest services. ”

With the integration platform, customers and partners benefit from:

Secure access to 3,000+ modern REST API capabilities – more than triple that of the closest competitor.

An end-to-end self-service experience, from registering, discovering, and using APIs, to publishing and / or discovering solutions on the Oracle Cloud Marketplace.

Reduced partner fees as there is no longer a mandatory certification process.

Accelerated and enabled delivery through a real-time feedback channel where platform users and product managers interact 24 hours a day to identify impediments and find solutions.

“Since its debut in late 2020, more than 100 partners and many of our customers are actively building integrations with our REST APIs,” said Luis Weir, Senior Director of Strategy, Oracle Hospitality.

“By leveraging the OPERA REST API and OHIP specifications, we will be able to include virtually all hospitality capabilities in our solution. This, in turn, will allow hospitality developers to leverage any of these capabilities in seconds rather than weeks. or months of tedious work, “said Zdenek Nemec, founder and CTO of . “Open access to API specifications is a crucial step toward open standards in hospitality and standalone software integration. Thanks to Oracle Hospitality for making it possible.”