Wins MIA top accessibility award at global leadership conference


On October 25, Miami International Airport was named the overall winner of the 2021 Airport Accessibility Award during the 6th Annual Airport PRM (Passengers with Reduced Mobility) Leadership Conference, after earning 50 percent of the votes from the virtual conference’s 159 attendees from 42 countries.

The Airport PRM Leadership Conference, organized by PRM software developer Ozion Airport Software, is an annual one-day event where accessibility community stakeholders from airlines, airports, service providers and airport authorities present and discuss key operational and strategic thoughts related to improving accessibility for people with disabilities. Other finalists for the 2021 Accessibility Award were Seattle International Airport and India’s GMR Hyderabad International Airport, who together received the remaining 50 percent of the votes. Last year’s winner was Italy’s Bologna Guglielmo Marconi Airport.

MIA was recognized for its myMIAccess program, which was launched in 2020 to further integrate and promote accessibility into the airport’s culture. Most recently, in May 2021, MIA became the first airport in the U.S. to install wheelchair charging stations airport-wide. The charging stations offer people with electric mobility devices the opportunity to enjoy travel without the stress of low batteries. In November 2020, MIA opened its second multi-sensory room for passengers with cognitive and developmental disabilities to enjoy a calm environment while traveling, and it also became one of 10 U.S. airports and 60 worldwide to provide sunflower lanyards free of charge to passengers with hidden disabilities. The lanyards are a discrete way to communicate to airport staff that those passengers may need more time or have additional questions while traveling.